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Please read these terms and conditions carefully before placing an order with Brams Book Heaven. By placing an order for our services, you confirm that you have read, understood, and agreed to be bound by the following terms and conditions:.
"Website" refers to all online information found on Brams Book Heaven' website pages.
"Customer," "You," or "Yours" refers to you and/or any individual placing an order on your behalf with Brams Book Heaven.
"Company," "We," or "Our" refers to Brams Book Heaven.
"Order" refers to a request placed by the Customer, either by telephone or email, to acquire services or products from Brams Book Heaven. Payments made through credit cards, debit cards, wire transfers, or PayPal are required to finalize orders. x
Brams Book Heaven offers a range of services, including book writing, editing, publishing, marketing, and design. Specific details of each service are outlined in your order agreement.
Depending on the package you select, revisions may be included. Customers can request unlimited free revisions, provided that the requirements align with the initial order details. If there are any changes to the order requirements, a fee may be charged.
Depending on the package selected, revisions may be included.
Customers can request unlimited free revisions, provided the requirements align with the initial order details.
If there are changes to the original order requirements, an additional fee may apply.
A 100% refund is available if no work has been initiated on your project, meaning no team has been assigned and no work has begun.
If work has started on your project and you decide to discontinue or cancel it within the first 24 hours, you are entitled to a partial refund. It is recommended to coordinate with your assigned project manager for a smooth resolution.
Once deliverables have been produced and revisions availed, refund requests will no longer be accepted. However, customers are encouraged to discuss potential compensation with their project manager.
Customers may request a refund if project errors occur due to mistakes in the requirement analysis phase.
Unlimited revisions and team changes (up to three times) are offered to resolve such issues.
The standard turnaround time for deliverables is 10-15 business days.
If three late delivery attempts are made due to the company's fault, a refund may be processed.
If a customer purchases a package that includes multiple services but only utilizes one service without notifying or informing the service provider, and subsequently initiates a chargeback without prior communication, the customer will not be eligible for a refund. Chargebacks under such circumstances are considered invalid, as the customer has already received and benefited from part of the package.
Inform your project manager about your concerns and reason for requesting a refund.
If your project manager is unavailable, contact customer service at (706) 619-2350.
Alternatively, email your request to info@bramsbookhaven.com.
Refunds can only be claimed before the project is completed.
Requests filed after project completion will be reviewed based on approvals and prior communications.
Refunds will not be issued for minor issues, such as grammatical errors, typing mistakes, or word count discrepancies. Instead, partial refunds or discounts for future purchases may be offered.
By placing an order, you confirm that you have the necessary rights, licenses, and permissions for any content provided. Brams Book Heaven will not be liable for any intellectual property infringement arising from the Customer's materials.
Brams Book Heaven treats all customer-provided information as confidential and will not disclose it to third parties without prior consent, except where required by law.
Brams Book Heaven is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services. We do not guarantee the accuracy, reliability, or completeness of the information provided.
These terms and conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts in the State of New York.
Brams Book Heaven reserves the right to update these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services signifies your acceptance of the updated terms.
If you need to contact us at any time of the day, don’t hesitate to contact our representatives.
Our clients love to express their gratitude for the high-quality work we’ve provided to them. They appreciate the hard work our writers have done.
I have no words to express the services I received from Brams Book Haven. I got their ghostwriting service, and they left me amazed. I am very much impressed by their work!
By the time I have started working with Brams Book Haven, I am very much at ease. This team works round the clock and never gives you a reason to disappoint.
Thank you so much, Brams Book Haven, for providing me with the finest book writing services. They have provided me with a complete solution and are looking after each and everything.
Brams Book Haven has provided me with a high-quality service that I am sure couldn’t be found anywhere else at such a reasonable cost. Thank you to the entire team for being so proficient in the work and providing me with ease.
The entire team at Brams Book Haven is a pleasure to work with. They won't disappoint you at any point and will make sure to provide you with their full support till the end.
